Recovery goals
Define which features should be back first and what loss of recent configuration or data is acceptable.
Enterprise · Disaster recovery
Plan recovery before it is needed.
Disaster recovery is all about pre-selected recovery goals, protected configuration, clear runbooks and practiced procedures. Concrete recovery agreements should be confirmed in the technical and contractual context.
Protection
Identify the configuration, product source and operational data needed to restore the service.
Runbooks
Capture decision makers, escalation paths, recovery steps and communication in advance.
Tests
Practice periodically and incorporate technical and organizational learning points into procedures.
Incident Management →