Glossary

Conversion Rate

Conversion Rate is the percentage of visitors, sessions, or other chosen units that complete a desired action, such as an order.

Definition first

Capture what the denominator and numerator are so that periods and segments remain fairly similar.

Search context

Searching visitors may have different buying intent than non-searching visitors; therefore, consciously compare segments.

Not isolated

Combine conversion rate with search volume, CTR, zero-result searches and order value to avoid wrong conclusions.

Influences

Season, campaigns, assortment and traffic can change conversion rate without search itself being customized.