Glossary

Search Reformulation

A search Reformulation is a custom follow-up search after the first query did not help enough or is consciously further refined.

Friction signal

Many rapid reformulations can indicate poor ranking, missing results, or unclear customer language.

Not always negative

A visitor can also go from a wide to a more specific query.

Analyze patterns

Look at first query, follow-up query, clicks, and result quality to understand the cause.

Optimization

Use recurring reformulations as input for product data, synonyms, filters or ranking.