Zero-result searches

An empty result does not have to be a dead end.

Explain what happened and provide routes that fit the likely cause of the empty search.

Spelling

Provide a transparent correction when the term is likely.

Alternative query

Prese a broader or related term without hiding the original intention.

Categories

Use categories when the query is wide or orientation.

Assortment

Make it clear when something is not supposedly not sold.

Contact

For B2B or complex products, human help can be a useful fallback.

Measuring

Track which recovery route still leads to click or conversion.