Problem
Specifically describe which search behavior or which user route is not working properly.
Search Quality →Use one format to assess product data, UX, relevance, technique and merchandising on the same decision criteria.
Specifically describe which search behavior or which user route is not working properly.
Search Quality →Add query samples, search volume, CTR, zero-result searches, feedback or product data observations.
Analytics →How many queries, visitors, categories, stores or revenue streams are affected?
Search volume →Estimate user and commercial impact conservatively and make assumptions explicit.
Conversion-KPIs →Take engineering, data, content, testing and management with you instead of just construction time.
Implementation →Designate one person responsible for implementation, communication and evaluation.
Governance →Determine in advance what improvement means success and which strong routes should not deteriorate.
KPI Framework →Plan when the change is reviewed, modified, retained or reversed.
Optimization cycle →Preserve per item problem, evidence, decision and outcome. This makes it visible which improvement patterns work and which assumptions need to be retested.